You are buying a rear suspension for XTrack HV, Arrow, as pictured.
It will fit our Arrow model, the XTrack HV and other electric scooters but keep in mind that it's your responsibility to make sure that it will fit your scooter, before buying it.
There might be some scratches or marks caused by transit and/or storage.
There are no instructions with it so if you don't know what you are doing then we suggest that you seek for professional help.
Rear suspension for XTrack HV, Arrow and more electric scooters
Despatching your order.
* All our orders are usually despatched the same or the next day.
* All goods are subject to availability.
* Items ordered will be delivered as soon as possible in accordance with the requested delivery service.
* We will try to ensure that delivery is within the estimated time scales.
* Items ordered for collection using Click & Collect will be prepared as soon as possible. Communications will be sent by email and/or Text to confirm the item is ready for collection with an expected collection time by the buyer of up to 7 days post confirmation the item is ready to collect.
Returns:
All orders have a cooling off period of 14 days of receipt where you might change your mind. You simply return it to us for a full refund.
In this case, the cost of returning the item is yours to bear.
You must also keep in mind that payment processing from PayPal or Square might not reimbursed and they will be deducted from the final refund.
If there is a fault that we haven’t noticed you will receive a return label from us.
Once we have received the item/s back it will be inspected and you will receive your refund as soon as possible or credit for the amount of the refund. All refunds will be paid into the same account from which payment was made.
Item must return to us in its original UNUSED condition with its original packaging. If an item is returned in a non-saleable condition, we have the right to reduce your refund up to the full purchase price.
The rights to return your items will not arise if the item/s have been used, damaged, modified or broken. This statement does not affect your statutory rights.
All of our products are covered with manufacturer’s warranty and rest assured that we will sort out any issue that might occur after the cooling off period has passed. By buying it you agree that you read and understand these terms & conditions.
We offer free 2-3 working days standard delivery, on all orders (unless is stated different on a listing) in the UK (Northern Ireland not included).
Next Day Delivery is an available option on checkout but you will have to pay extra for it.
There is no Saturday service so if you place an order with Next day delivery on Friday then it will be delivered the following working day.
As you probably know already, there are postcodes in the UK that they are being treated as remote locations and in this case, you will have to pay extra for your delivery. We will contact you prior to dispatching your order so you can clear the balance that it will occur unless you prefer to cancel your order.
If you already aware that you are in one of these locations then please contact us before placing an order.
TAXES, CUSTOMS & RELATED FEES
International buyers are responsible for any customs, import taxes and additional fees that may occur. Watch My Ride cannot be held responsible for delays due to customs.
Any parcels returned to us by your country’s customs due to delayed payment, non-payment and/or incorrect address, will be dispatched again with a new shipping label at the buyer’s cost.
SHIPPING/DELIVERY
Orders shipped with Royal Mail will come with their international tracked and signed service with a max. compensation/insurance amount of £250.
Orders shipped with an express courier service will come tracked with a standard max. compensation/insurance amount of £50. If you wish to increase your compensation/insurance amount, get in touch with us for the proper adjusted shipping costs prior to finalizing your order.
DELIVERY TIMES
Express Courier:
2-4 business days/WORLDWIDE
Royal Mail:
3-5 business days/EUROPE
6-7 business days/WORLDWIDE
Please note that these are estimated shipping times by the couriers and the actual shipping times may vary at any given time.
Feel free to get in touch if you cannot find your country of residence at check out and we'll get in touch ASAP with the shipping possibilities.
